Last updated: August 2026
We collect information you provide directly: name, email, phone number, delivery address, and payment details when you place an order or create an account.
We use your data to process orders, arrange delivery, send order updates, and improve our service. We may also use it for marketing — but only if you opt in.
We do not sell your data. We share it only with courier partners for delivery, and payment processors for transaction processing — under strict confidentiality.
We retain account data until you request deletion. Order records are kept for 7 years for legal and accounting purposes.
You can request access to, correction of, or deletion of your personal data at any time. Email privacy@cerenityscents.com.
We use minimal cookies to keep you logged in and to understand how you use our site. No advertising or tracking cookies.
For privacy concerns, contact our Data Officer at privacy@cerenityscents.com.